Free Mainland Shipping
Please take the time to read our delivery information and if you have any questions please contact us.
All of the goods that UK Cast Stone Online manufacture are made to order and extremely heavy and bulky. UK Cast Stone Online have all their products delivered to you on a pallet using a national courier service. This is a palletised, kerbside delivery service, goods cannot therefore be removed, sited or erected by the driver.
Please inform us prior to delivery if there is steep access or if you have an uneven surface or gravel driveway, this would prevent access using a trolley unless you are able to provide some kind of boarding.
When the goods are delivered we ask that you slit through the polythene wrap using a small knife or kitchen scissors, cutting away from the stone to avoid damage. The polythene can then be peeled back to expose the items. A visual check should be made for damage in transit, paying particular attention to the corners. This is a quick and easy process and is not physically demanding. Under no circumstances can we be held liable for any direct, indirect or consequential costs, charges or expenses arising directly or indirectly as a result of late, damaged or incorrect delivery of goods. This includes, but is not limited to, contractors’ fees. You should not book a contractor on the basis of an expected delivery date and we would strongly recommend that you only do so when you have the goods in your possession and have checked that they are both suitable and undamaged. Our couriers insist that you (or a representative) are present to check and sign for the goods on arrival. Goods left unchecked or without a signature are not covered by our insurance policy and cannot be replaced free of charge.
All items must be checked and we must be notified of any discrepancies or further damage within 7 days of the delivery taking place.
Fast Turn Around on all Standard Cast Stone Items
UK Cast Stone Online manufacture their cast stone products to order, we have a 6 – 7 week lead time, where in comparison to other cast stone manufacturers 8 – 10 weeks lead time.
These items need to be discussed with a member of our team to find out your specification quantities and styles, you can find all the contact information on the front of the website or contact us section.
All our prices are based on free UK mainland delivery, if you live outside this area please ring for a delivery quote were a member of the team will be happy to help you.
|ALL BT post codes||Northern Ireland|
|ALL GY post codes||Guernsey|
|ALL HS post codes||Scottish Island|
|ALL IM post codes||Isle of Man|
|ALL JE post codes||Jersey|
|PO30-PO41||Isle of Wight|
|TR21||Isle of Scilly|
|TR25||Isle of Scilly|
|ALL ZE post codes||Scottish Islands|